Play for fun, not under pressure. Midiplex believes responsible gaming isn't just about setting limits — it's about taking care of yourself, your family, and making the joy of gaming last.
Midiplex is the platform of choice for millions of gamers across Bangladesh. We understand that online gaming and betting are a favorite form of entertainment for many. But that enjoyment is only truly enjoyable when it stays in check. Responsible gaming means keeping that control in your own hands.
Responsible gaming at Midiplex isn't an add-on feature — it's part of our core values. We want every user to enjoy games in a healthy, informed way. That's why we provide tools and resources that help you stay in control of your own gaming.
Remember — responsible gaming doesn't mean playing less; it means playing smart. Set the right limits, stay within your budget, and always treat gaming as entertainment.
We believe a happy, healthy player is our greatest asset. That's why Midiplex stands by your side not just as a gaming platform, but as a responsible partner.
Our responsible gaming team is always ready. If you feel that gaming is having a negative effect on you, reach out to us right away — we're here to help.
Gaming in control brings joy; losing control brings pain. The choice is yours.
The six core principles we follow at Midiplex to ensure responsible gaming.
Set your weekly or monthly budget before you start playing. Midiplex lets you set deposit limits to protect you from overspending. Once a limit is set, it cannot be changed easily, making your decision stick.
Spending excessive time gaming can take a toll on your health and family relationships. Midiplex offers a session time limit feature that automatically reminds you once your set time is up.
If you feel you need a break from gaming, Midiplex offers a self-exclusion option. You can close your account anywhere from 7 days to permanently. Having the courage to make that decision is a sign of real strength.
Midiplex strictly prohibits anyone under 18 from using the platform. KYC verification is mandatory at registration. We make no compromises when it comes to protecting minors.
Gaming addiction is a real problem. Midiplex regularly displays awareness messages and helps users identify signs of addiction. Knowledge is the first line of defense.
If self-control becomes difficult, the Midiplex support team can connect you with professional help resources. Seeking help isn't a weakness — it's the smart thing to do.
Midiplex's responsible gaming tools are completely free and available to use at any time.
Set a daily, weekly, or monthly maximum deposit amount. Reductions take effect immediately; increases require a 24-hour waiting period.
Get automatic alerts after a set period so you always know how long you've been playing. It's an effective way to avoid long, uninterrupted sessions.
Temporarily close your account for anywhere between 24 hours and 30 days. Logging in or making deposits will not be possible during this period.
If you want a long-term or permanent break from gaming, this is the option for you. Our support team will assist you through the process.
Set a maximum amount per single bet. This protects you from placing large bets on impulse.
Set up self-exclusion in just a few simple steps — quick and easy.
Log in to your Midiplex account and go to your profile settings.
Go to the Settings menu and select the "Responsible Gaming" option.
Cooling-off (up to 7 days), self-exclusion (up to 6 months), or permanent closure — choose what works best for you.
Confirm your decision. Your account will be restricted immediately and a confirmation message will be sent.
If you run into any issues along the way, our support team is available 24/7 to help.
Once self-exclusion is active, no promotional messages will be sent and a waiting period will apply before the account can be reopened.
If you notice even one of these signs in yourself, it's time to seek help.
Chasing losses by placing bigger bets is the first and most dangerous sign of gaming addiction.
Spending far more time gaming than planned and being unable to stop.
Withdrawing from social relationships or hiding gaming activity from family because of gaming.
Spending household or emergency funds on gaming, or taking out loans to play.
Feeling restless, irritable, or anxious when you're not playing is a clear sign of dependency.
Being unable to properly fulfill work, study, or daily responsibilities due to gaming.
If any of these signs apply to you, please stop gaming and contact us. Asking for help takes courage.
Responsible gaming is a widely discussed concept these days — but what does it actually mean in practice? Simply put, responsible gaming means keeping gaming a healthy part of your life, in a way that doesn't harm your finances, mental well-being, or family relationships.
At Midiplex, we believe enjoying gaming and staying responsible go hand in hand. When you play on our platform, we want it to be a genuinely fun experience. But when that enjoyment starts to risk becoming an addiction, stepping back is the smart move.
Research shows that most people use gaming purely as entertainment and enjoy it without any issues. However, for a small number of people, gaming can become a problem. Midiplex created its responsible gaming program specifically to reduce that risk.
Before taking part in online gaming or betting, there are a few important things to keep in mind. First, gaming is never a reliable source of income. Every game or bet carries both the chance of winning and the risk of losing. Chasing losses in hopes of winning back money almost always leads to even greater losses.
Second, avoid gaming when you're stressed or going through a difficult time. Many people turn to gaming to cope with stress, but in the long run it tends to make things worse. Gaming is for good times — not as an escape from pain.
Third, review your gaming habits regularly. Keep track of how many hours a week you play and how much BDT you spend. If you notice those numbers are rising and you can't rein them in, that's your warning sign.
Midiplex's responsible gaming policy isn't just words on paper. Our system automatically detects unusual gaming patterns and sends alerts when needed. Our support team is specially trained to provide the right assistance in any situation.
Remember — Midiplex encourages you to play, but to play responsibly. Our goal isn't just business; it's to build a healthy gaming culture where every player feels safe and happy.
Ask yourself the questions below. If you answer "yes" to more than two of them, please contact us.
Email us for help: [email protected]
The most frequently asked questions about responsible gaming.
Thousands of games, Live Casino, and Sports Betting await you at Midiplex. Use our responsible gaming tools for a safe and enjoyable experience.