Midiplex Terms and Conditions – Complete Guide

These Terms & Conditions ("Terms") apply to all users of the Midiplex platform (https://midiplex.org). Midiplex is an online gaming platform offering slots, Live Casino, and Sports Betting services.

You must agree to these Terms & Conditions to use Midiplex's services. If any changes are made, we will post a notice on the site along with the updated effective date. All activity on Midiplex is governed by these Terms & Conditions.

• You must be at least 18 years of age
• Online gaming must be legal in the country where you reside
• You may only hold one account
• All information you provide must be truthful and accurate
• You must not engage in any fraudulent activity

Midiplex reserves the right to update these Terms & Conditions at any time without prior notice. It is your responsibility to check this page regularly and stay informed of any changes.

To register an account with Midiplex, you must provide accurate and complete information. Each person may hold only one account. If multiple accounts are found, they may be closed and any deposited funds forfeited.

Midiplex follows a KYC (Know Your Customer) process. You may be required to verify your identity before making a withdrawal or claiming a bonus. The following documents may be needed for verification:

• Scanned copy of your National ID (NID) or passport
• Recent utility bill or bank statement (for address verification)
• Proof of Payment Method (where applicable)

Midiplex offers a range of bonuses and promotions, including welcome bonuses, reload bonuses, cashback, and free spins. Each bonus has its own wagering requirements and expiry period.

Key Terms & Conditions for Bonuses:

• Welcome bonus wagering requirements are typically 30x–50x
• Bonus funds cannot be withdrawn directly — withdrawal is only possible after the wagering conditions have been met
• Multiple bonuses cannot be used simultaneously unless otherwise specified
• Wagering must be completed within a specified period after the bonus is credited
• Midiplex reserves the right to modify or cancel any bonus offer at any time
• If promotional offer abuse is detected, all bonuses and associated winnings will be forfeited

Winnings from free spins are subject to wagering requirements before withdrawal. Full details for each promotion are available on the Midiplex promotions page.

Midiplex supports multiple payment methods including bKash, Nagad, Rocket, and bank transfer. All transactions are processed in Bangladeshi Taka (BDT).

• Minimum Deposit: BDT 500
• Maximum Single Deposit: BDT 50,000
• Minimum Withdrawal: BDT 1,000
• Withdrawal processing time: 5–30 minutes (typically)
• Bank transfers may take 24–72 hours

Your account must be verified before you can make a withdrawal. Withdrawals must be made using the same method as your deposit. Midiplex may request additional verification for any transaction that appears suspicious.

The following activities are strictly prohibited on Midiplex. Any violation of these Terms & Conditions will result in immediate account termination:

• Operating multiple accounts by the same individual
• Creating an account using another person's identity
• Fraudulent betting patterns designed to exploit the bonus system
• Unauthorized modification of game software or hacking
• Money laundering or any other illegal financial activity
• Collusion or coordination with other users
• Using automated bots or software to play games

Midiplex uses advanced technology to monitor suspicious activity. If fraud is confirmed, the relevant authorities may be notified.

Midiplex provides its services on an "as is" basis. No warranty is given as to the suitability of the service for any particular purpose.

• Midiplex is not liable for any losses resulting from technical errors or server downtime
• If your internet connection drops, the outcome of any game in progress will be considered final
• Midiplex is not responsible for any issues caused by third-party payment providers
• Any gaming-related losses are the sole responsibility of the user

Midiplex reserves the right to suspend or close accounts without notice in the following circumstances:

• Any breach of these Terms & Conditions
• Failure to complete KYC verification or providing false information
• Suspicious or Fraudulent Transactions
• If your account has been inactive for an extended period (12 months or more)
• When directed by a court or regulatory authority

You may close your account at any time. Please withdraw any available funds before doing so. A BDT 100 inactivity fee may be charged per month on dormant accounts.

Midiplex is committed to protecting your personal information. To learn how we collect, use, and safeguard your data, please see our Privacy Policy Details are described below.

• Your data is protected with 256-bit SSL encryption
• Your information is never sold to third parties
• Your information is not shared unless required by law
• You may request to view, correct, or delete your personal information

If you have a dispute with Midiplex, please contact our customer support team first. Most issues are resolved within 48 hours.

Steps for Dispute Resolution:

• First, submit your complaint to customer support via live chat or email
• If support is unable to resolve the issue, escalate to the compliance team
• At the final stage, an independent dispute resolution body may be consulted
• All disputes will be resolved in accordance with the applicable laws of Bangladesh

Midiplex reserves the right to modify, amend, or update these Terms & Conditions at any time. For significant changes, notice will be provided via email or an on-site announcement.

Continued use of Midiplex after any changes have been made constitutes your acceptance of the updated terms. It is your responsibility to check this page regularly.